The Ministry of Human Resources and Emiratisation (MOHRE) is an eminent authority in the UAE. MOHRE is an independent authority working inside the UAE to handle a vast range of labor problems and disputes.
They play a pivotal role in managing human labor relationships. Their prime goal is to maintain a healthy relationship between employers and employees. Besides, they ensure that employees and employees adhere to the UAE labor laws and regulations.
Ministry of Human Resources and Emiratisation MOHRE offers invaluable services to a range of labor. They keep a track record of the number and details of complaints. MOHRE complaints understandings, labour court cases are managed by Labour and Employment lawyers.
Further, they also take care of its complaints status. They handle a series of matters including unpaid wages, unfair treatment, breach of contract, and much more.
Ministry of Human Resources and Emiratisation MOHRE provides an effective and efficient platform for the amicable resolution of disputes and problems. They also provide a platform for filing complaints. They also facilitate the procedure for complaints and also track the MOHRE complaints. Ask The Law Lawyers, are the top employment law lawyers in United Arab Emirates.
It is essential to understand what MOHRE’s complaint is. Nevertheless, it is a formal problem, matter, issue, or grievance lodged. It is normally lodged by either an employee or employer. The grievance may be regarding a workplace problem or dispute.
Primarily, the main objective of launching an MOHRE complaint is to resolve conflicts. The complaints are addressed according to the UAE labor laws and regulations. The guidance is taken from the UAE-based labor laws to ensure fairness, justice, and transparency.
Some of the most common issues and disputes resolved by MOHRE include unpaid wages, unpaid salaries, outstanding end-of-service benefits, Unlawful termination, breach of employment contracts, Workplace harassment, discrimination matters, unpaid health insurance, or leaves.
Furthermore, they also handle issues like travel bans faced by the labor and any related issues like work permit renewals, visa cancellations, and more.
A formal MOHRE complaint is filed with the concerned authority. Employees or employers can seek resolution via MOHRE. They offer invaluable mediation services to file the complaint.
Initially, the eligibility is checked regarding the complaints. Employers and employees are free to register their complaints with MOHRE. Labour and Employment lawyers do have to register the case there.
Employers can file complaints with MOHRE against their workers and employees.
Mostly, the employees face charges of breach of contract or workplace regulations.
On the other hand, any employee who feels that their rights are violated or evaded as per the UAE labor laws can come here. UAE Labour Law, is implemented to cover the labour law matters in United Arab Emirates.
There is a proper process for launching a complaint with MOHRE. Initially, it is essential to download the MOHRE application. It can easily be downloaded with Android or IOS. The download of the MOHRE mobile application is necessary for the complaint.
Moreover, an online portal is also available to lodge a complaint with MOHRE. It is not necessary to physically visit the office to do so. Simply follow the instructions and lodge the complaint from your comfort zone.
Besides, a toll-free number is already available. Feel free to contact us at 80060 and seek guidance from a customer care representative. All around the UAE, there are Tasheel centers. Anyone can visit the Tasheel centers which have a variety of professional representatives who can assist you in filing a complaint.
The MOHRE required certain documents that needed to be submitted. It includes Emirates ID, Passport details, details about the employment contract, details of the offer letter, and more.
Additionally, they require detailed information about the issuance, dates of issuance, and any financial amount (if any).
All the relevant papers must be submitted to MOHRE. There will be an acknowledgment of the receipt of the complaint. Further, it will be assigned for review after the submission is done.
All the MOHRE complaints status is available on the online portal and over the website.
Not all the complaints are eligible. Complaints status is uploaded on the mobile application or online portal.
Many are rejected on the basis of UAE labor laws. Anyone can check the MOHRE complaint. All you need to do is, enter the complaint reference number and other relevant information.
If you have any difficulty reaching the mobile application or online website, you can simply call MOHRE call center. The well-versed customer service representative is readily available at 80060 to update you regarding the progress.
All over the United Arab Emirates, there are Tasheel Centers. You must carry your Emirates ID and the complaint reference with you. You can inquire about the complaint status from the nearest Tasheel center. There is a structured process in MOHRE that is followed to resolve the dispute or issue.
Besides, the complaint is reviewed for its validity. Once the verification process is done, the information is gathered from all the parties involved. MOHRE is responsible for organizing the mediation sessions for the complainant.
Meanwhile, the opposing party can also discuss the matter. The discussion takes place in the presence of a mediator to reach a reasonable outcome.
In case, both parties agree over the matter, the dispute is resolved in an amicable way. The mediation is conducted to ensure both parties are heard and given ample time to speak and discuss the matter. It might help in the resolution of the dispute.
In case, if the mediation process fails and no conclusion is reached, the matter is escalated to the Labor Court. The MOHRE itself refers the case to the UAE labor courts. In the courts, the legal procedure will be initiated. This will bring the court a binding judgment on the basis of UAE labor laws and regulations.
